1. We deal with hand painted products which will have imperfections due to human involvement. We accept refund and return requests only on account of damage that have affected the product artwork. If the same has been shared with us through an unboxing video within 48 hours of the product receipt, we shall refund the amount.
2. Replacement will be offered only if it is available in inventory. Else a refund will be processed when we receive the damaged product back.